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Warranty and After Sales Guide for Al Fakher Max 2
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Max 2 line.
What follows is a practical view of warranty and after sales for the Max 2, written for people who place repeat orders rather than one off buys.
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
Why warranty and after sales matters on the Max 2
A clear dead on arrival policy removes friction for retail partners.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max 2 |
| Brand | Al Fakher |
| Category | E-Liquids |
| Battery | 500 mAh |
| Output range | 8-40 W |
| Capacity | 1.2 ml |
| Charging | USB-C 1A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Checklist
- Verify that artwork matches the approved compliance template.
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (81 units) | Tier 1 | 14-21 days |
| Pallet (1913 units) | Tier 2 | 14-21 days |
| Container (8903 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Max 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
If only one thing changes after reading this, let it be the habit of checking warranty and after sales before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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