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Al Fakher Prime Plus Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Prime Plus protects the relationship when something goes wrong.
Between the factory gate and the retail shelf, returns and credit notes is where most of the value on the Prime Plus is either created or lost.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Prime Plus.
Why returns and credit notes matters on the Prime Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Prime Plus |
| Brand | Al Fakher |
| Category | E-Liquids |
| Battery | 800 mAh |
| Output range | 10-25 W |
| Capacity | 3.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Retain one sealed sample carton from every batch for reference.
- Review the reorder point after one full selling cycle.
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (184 units) | Tier 1 | 30-45 days |
| Pallet (1975 units) | Tier 2 | 30-45 days |
| Container (7427 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Prime Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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