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Al Fakher Mint Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Mint line.
The Mint has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Why warranty and after sales matters on the Mint
A clear dead on arrival policy removes friction for retail partners.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Mint |
| Brand | Al Fakher |
| Category | E-Liquids |
| Battery | 500 mAh |
| Output range | 5-80 W |
| Capacity | 4.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 50 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (72 units) | Tier 1 | 30-45 days |
| Pallet (1401 units) | Tier 2 | 21-30 days |
| Container (16904 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Mint?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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