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Al Fakher Max Pro: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Max Pro protects the relationship when something goes wrong.
Between the factory gate and the retail shelf, returns and credit notes is where most of the value on the Max Pro is either created or lost.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Max Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Max Pro |
| Brand | Al Fakher |
| Category | E-Liquids |
| Battery | 500 mAh |
| Output range | 12-30 W |
| Capacity | 1.2 ml |
| Charging | USB-C 2A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Max Pro economics actually settle.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (174 units) | Tier 1 | 7-12 days |
| Pallet (1808 units) | Tier 2 | 7-12 days |
| Container (6387 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Max Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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