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Al Fakher Max Air Warranty and After Sales Explained
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Max Air line.
Every serious sourcing conversation about the Max Air eventually arrives at warranty and after sales, usually because it is where cost and risk meet.
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
Why warranty and after sales matters on the Max Air
A clear dead on arrival policy removes friction for retail partners.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Max Air.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max Air |
| Brand | Al Fakher |
| Category | E-Liquids |
| Battery | 400 mAh |
| Output range | 10-60 W |
| Capacity | 6.0 ml |
| Charging | USB-C 2A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Max Air.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Checklist
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Review the reorder point after one full selling cycle.
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (109 units) | Tier 1 | 7-12 days |
| Pallet (920 units) | Tier 2 | 21-30 days |
| Container (10386 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Max Air?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.